Shipping policy

All delivery time frames are estimates only.

Orders are shipped from our warehouse in Brisbane.

Order Processing: Please allow up to 24 hours for processing on weekdays and 48 hours on weekends. Where possible, this is automated to speed up delivery.

Tracking reference: A tracking reference is emailed to you when it is made available by the Delivery Provider.

New Zealand – All NZ orders are shipped from our HQ on the Kapiti Coast, Wellington.

Books and other products are shipped from our New Zealand HQ and will take 3 – 7 business days. For all other countries, please allow 7 – 14 business days.

Brollysheets products are only available for shipping to Australia and New Zealand.

International Courier shipping options - Any shipping options labelled International Courier are sent from New Zealand or the United Kingdom and may attract customs border taxes. Customers are responsible for paying these, and delivery may take longer if held up for border processing.

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Excellent service

Initially, had a problem with sensor but Service received in response to our query was excellent. The matter was resolved without delay. Can’t fault the help. The alarm does exactly what it says on the box. First class product.

Amazed at how well this worked

We purchased this after a recommendation from the doctor to be help my 8 year old who was still using nappies. After just two weeks she's learnt to stay dry each night. Absolutely brilliant. Wish more mum's would share stories in the playground. I'll be talking about it to others to let them know it's not that uncommon.

Amazing bedwetting alarm!

Best purchase ever! My daughter was dry after one week. I stopped using the alarm after two weeks of her being dry so she was completely done with it by the end of week three! Medical professionals should be recommending this rather than medicating children. 100% worth the money .

Miracle product

We have struggled for years with various techniques try to get our child to be dry throughout the night and failed miserably.
We have used this alarm for over a month and we are consistently seeing dry nights, it took a few nights to get to grips with it as said child is a very heavy sleeper but they got used to it and to start with was waking up a few times in the night with the alarm going off, to which they got up and used the toilet, we are now at the stage where we have only had one or two minimal accidents in the last 3 weeks. We have found it to be very sensitive and occasionally goes off if the tiniest bit of moisture gets on it so you have to make sure everything is very dry, we are using it between 2 pairs of underwear.

Working well

My 7 year old has been using the alarm for one month now. After being wet every night he has just had 6 nights in the last week dry and the one night he wasn’t was a tiny drop in his pants and was woken by the alarm. It took two weeks until we started seeing dry nights and significantly smaller wet patches. It does take effort from child and parents as at first being woken by that alarm was a shock and it was hard to get back to sleep but I’d urge anyone to push past 2-3 weeks (maybe in a school holiday). Alarm has worked well for us and stayed in place between 2 underpants. We chose to put a pull up over the pants to catch any larger wet patches to save bedding etc. Very pleased parents and most importantly child!

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Shipping policy

Let customers speak for us